In-house training courses
1. Subject Matter
The subject matter to be covered is as discussed and agreed
with Russell & Associates (“ the provider”).
2. Preparation of Materials
The provider agrees to develop all materials necessary for
the preparation of the programme including a master training manual of course
documentation which may be copied with the consent of the provider for the sole
use of delegates attending the particular course. Further duplication or copying
may not be done without the express prior written permission of the provider.
The provider agrees to present the training programme on the
dates and at times agreed with the client.
The client is responsible for providing a satisfactory venue and all specified
equipment required for delivery of the said training. The Provider is available
to assist with the selection of suitable venues when required.
Should the client wish to cancel a training course, the
provider will require notice in writing at least thirty business days prior to
the stipulated course date. Failure to notify in accordance with this clause
will result in the full course fee becoming due and payable immediately.
If the client wishes to postpone a training course, an
opportunity cost may be incurred by the provider subject to the amount of notice
given. Such opportunity cost will be determined by the provider and will be for
the client's account and payable immediately upon submission of an invoice by
Fees are as agreed with the client and will be payable in £
Sterling, or in any official successor currency thereto, converted at the
official conversion rate, unless otherwise agreed in writing.
Standard terms of payment are as follows:
50% with confirmation of mandate as a non-refundable deposit to
cover development and third-party costs;
50% upon completion of contract or at such other stage as may have been
specified in writing to the client;
Value Added Tax will be added to fees where applicable. Full reimbursement of
all reasonable out-of-pocket expenses will be expected upon submission of
The provider reserves the right to withhold production of work should any
interim payment not have been made and shall be held blameless for any increase
in time schedule or in costs to the client resulting from such delay.
Should the payment remain not forthcoming, the provider reserves absolutely the
right to withdraw from the fulfilment of the order and without payment of
compensation or the repayment of deposit monies where applicable.
B. Public Courses
Fees, payable in £ Sterling; (bank charges for the account of the
remitter), are due on booking, and in any event must be paid before the
commencement of each course. VAT is payable on all courses taking place in the
2. Cancellation Policy
The course fee will be refunded in full, less an
administration charge of £100 plus VAT if notice of cancellation in writing is
received by twenty working days before the relevant course. Substitute
participants will be welcomed up to the start of the course. No refund of fees
will be made in respect of cancellations notified other than in writing and
before the twentieth working day before the course commences. In circumstances
where the ‘no refund’ clause has been triggered, and payment has been received,
the participant is able to claim a 25% discount on any subsequent course booking
provided that event takes place within one year of the date of commencement of
the cancelled course.
Russell & Associates reserves the right to employ the
quotations of participants, and their photographs, if taken, in its publicity
and marketing material, both physical and electronic, without the specific prior
consent of participants.
4. Incidental expenses
Travel, subsistence, accommodation, and all other incidental
expenses remain the responsibility of the participant, and Russell & Associates
will accept no liability for them under any circumstances.
5. Changes to Advertised Programme
Russell & Associates reserves the right to make any and all
changes to the advertised programme (including cancellation and/or postponement)
and to the content and delivery of each course as may be necessary or expedient
in the light of circumstances prevailing.
The parties to any agreement or contract hereto shall be governed
by English Law and each party agrees to be subject to and to be bound by the
exclusive jurisdiction of the English Courts.
Whilst every effort is made to
ensure the completeness and accuracy of all material delivered and presented,
Russell & Associates will not be held liable for any inaccuracy or deficiency,
alleged or proven, nor for any adverse financial or reputational consequence to
the client or its business thereof.
Russell & Associates reserves the exclusive right to alter and amend content,
materials, venues and speakers in the light of unforeseen circumstances.